{"id":3152,"date":"2026-03-27T11:32:03","date_gmt":"2026-03-27T10:32:03","guid":{"rendered":"https:\/\/www.camping-jardins-atlantique.com\/frequently-asked-questions\/"},"modified":"2026-03-27T11:32:05","modified_gmt":"2026-03-27T10:32:05","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.camping-jardins-atlantique.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\n<figure class=\"wp-block-image alignfull size-full\"><img width=\"1920\" height=\"1080\" src=\"https:\/\/www.camping-jardins-atlantique.com\/wp-content\/uploads\/2025\/06\/Saint-Jean-de-Monts-Cote-atlantique.jpg\" alt=\"saint-jean-de-monts beach\" class=\"wp-image-2746\" srcset=\"https:\/\/www.camping-jardins-atlantique.com\/wp-content\/uploads\/2025\/06\/Saint-Jean-de-Monts-Cote-atlantique.jpg 1920w, https:\/\/www.camping-jardins-atlantique.com\/wp-content\/uploads\/2025\/06\/Saint-Jean-de-Monts-Cote-atlantique-300x169.jpg 300w, https:\/\/www.camping-jardins-atlantique.com\/wp-content\/uploads\/2025\/06\/Saint-Jean-de-Monts-Cote-atlantique-1024x576.jpg 1024w, https:\/\/www.camping-jardins-atlantique.com\/wp-content\/uploads\/2025\/06\/Saint-Jean-de-Monts-Cote-atlantique-768x432.jpg 768w, https:\/\/www.camping-jardins-atlantique.com\/wp-content\/uploads\/2025\/06\/Saint-Jean-de-Monts-Cote-atlantique-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-container-6a4628bf7a772 wp-block-group\"><div class=\"wp-block-group__inner-container\">\n<h1 id=\"foire-aux-questions\">Frequently asked questions<\/h1>\n\n\n\n<p>Welcome to the frequently asked questions section of the <a href=\"https:\/\/www.camping-jardins-atlantique.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">4-star Les Jardins de l&#8217;Atlantique campsite in Saint-Jean-de-Monts<\/a>! On this page you&#8217;ll find all the information you need to prepare your stay in the best possible conditions.<\/p>\n\n\n\n<p>If you haven&#8217;t found the answer to your question, don&#8217;t hesitate to contact us by e-mail: <a rel=\"noreferrer noopener\" href=\"mailto:info@camping-jardins-atlantique.com\" target=\"_blank\">info@camping-jardins-atlantique.com<\/a> or by telephone on <a rel=\"noreferrer noopener\" href=\"tel:+33251580574\" target=\"_blank\">02 51 58 05 74<\/a>.<\/p>\n<\/div><\/div>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\r\n    <section class=\"faq\">\r\n      \r\n\t    <div class=\"faq__searchbar\">\r\n            <input type=\"text\" autocomplete=\"off\" placeholder=\"Rechercher une question...\" id=\"searchBar\">\r\n            <span class=\"faq__searchbar__reset\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M256 512A256 256 0 1 0 256 0a256 256 0 1 0 0 512zM175 175c9.4-9.4 24.6-9.4 33.9 0l47 47 47-47c9.4-9.4 24.6-9.4 33.9 0s9.4 24.6 0 33.9l-47 47 47 47c9.4 9.4 9.4 24.6 0 33.9s-24.6 9.4-33.9 0l-47-47-47 47c-9.4 9.4-24.6 9.4-33.9 0s-9.4-24.6 0-33.9l47-47-47-47c-9.4-9.4-9.4-24.6 0-33.9z\"\/><\/svg><\/span>\r\n        <\/div>\r\n\r\n        <div class=\"faq__filtres\">\r\n            <div class=\"faq__filtres__item\">\r\n                <input type=\"radio\" id=\"tout\" name=\"filtres-faq\" checked\/>\r\n                <label for=\"tout\">Tout<\/label>\r\n            <\/div>\r\n\r\n             \r\n                <div class=\"faq__filtres__item\">\r\n                    <input type=\"radio\" id=\"my-reservation\" name=\"filtres-faq\"\/>\r\n                    <label for=\"my-reservation\">My reservation<\/label>\r\n                <\/div>\r\n             \r\n                <div class=\"faq__filtres__item\">\r\n                    <input type=\"radio\" id=\"my-stay\" name=\"filtres-faq\"\/>\r\n                    <label for=\"my-stay\">My stay<\/label>\r\n                <\/div>\r\n             \r\n                <div class=\"faq__filtres__item\">\r\n                    <input type=\"radio\" id=\"my-home-rental\" name=\"filtres-faq\"\/>\r\n                    <label for=\"my-home-rental\">My home (rental)<\/label>\r\n                <\/div>\r\n             \r\n                <div class=\"faq__filtres__item\">\r\n                    <input type=\"radio\" id=\"my-location\" name=\"filtres-faq\"\/>\r\n                    <label for=\"my-location\">My location<\/label>\r\n                <\/div>\r\n             \r\n                <div class=\"faq__filtres__item\">\r\n                    <input type=\"radio\" id=\"access-to-swimming-pools\" name=\"filtres-faq\"\/>\r\n                    <label for=\"access-to-swimming-pools\">Access to swimming pools<\/label>\r\n                <\/div>\r\n             \r\n                <div class=\"faq__filtres__item\">\r\n                    <input type=\"radio\" id=\"entertainment-services\" name=\"filtres-faq\"\/>\r\n                    <label for=\"entertainment-services\">Entertainment services<\/label>\r\n                <\/div>\r\n             \r\n                <div class=\"faq__filtres__item\">\r\n                    <input type=\"radio\" id=\"surroundings\" name=\"filtres-faq\"\/>\r\n                    <label for=\"surroundings\">Surroundings<\/label>\r\n                <\/div>\r\n             \r\n                <div class=\"faq__filtres__item\">\r\n                    <input type=\"radio\" id=\"more-info\" name=\"filtres-faq\"\/>\r\n                    <label for=\"more-info\">More info<\/label>\r\n                <\/div>\r\n                    <\/div>\r\n\r\n        \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-reservation\" data-track=\"question-how-can-i-make-a-reservation\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How can I make a reservation?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>To book, visit our website and choose your dates and accommodation in just a few clicks. For further information, please contact us on <a href=\"tel:+33251580574\" target=\"_blank\" rel=\"noreferrer noopener\">02 51 58 05 74<\/a>. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-reservation\" data-track=\"question-do-you-accept-vacation-vouchers\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Do you accept vacation vouchers?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Yes, we accept paper vacation vouchers (please take into account the delivery times for your payments) as well as ANCV Connect dematerialized vacation vouchers. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-reservation\" data-track=\"question-what-payment-methods-do-you-accept\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What payment methods do you accept?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>To offer you maximum simplicity when booking your stay at our <strong>independent 4-star family campsite in Saint-Jean-de-Monts<\/strong>, we accept the following methods of payment:<br \/>\n\u2714\ufe0f Credit card<br \/>\n\u2714\ufe0f Bank transfer<br \/>\n\u2714\ufe0f Cheque<br \/>\n\u2714\ufe0f ANCV vacation vouchers<br \/>\n\u2714\ufe0f ANCV Connect<br \/>\n\u2714\ufe0f Cash<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-reservation\" data-track=\"question-when-do-i-have-to-pay-the-balance-of-my-reservation\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>When do I have to pay the balance of my reservation?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>The balance of your stay must be paid no later than 30 days before your arrival at the campsite. Please allow for postal delays. <\/p>\n<p>\ud83d\udca1 Please note: until this date, you can pay for your stay freely and at your own pace, in one or more instalments, after payment of the 25% deposit at the time of booking.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-reservation\" data-track=\"question-are-caf-vacaf-vouchers-accepted\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Are CAF (VACAF) vouchers accepted?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Yes, our campsite has the Vacaf label, so you can benefit from assistance for your family holiday. On receipt of your entitlements, please provide us with your benefit number and department to submit your file. The aid will be validated at the time of booking, and you will not need to take any further steps with the CAF. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-reservation\" data-track=\"question-how-do-i-modify-a-reservation\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How do I modify a reservation?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>To change your booking, please contact us in writing at least 15 days before your arrival. Changes are subject to availability and to the campsite&#8217;s agreement. <\/p>\n<p>Upon validation, a new confirmation will be sent to you. A fee of \u20ac5 will be charged for each new request. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-reservation\" data-track=\"question-how-do-i-cancel-a-reservation\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How do I cancel a reservation?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>To cancel your booking, please notify us and your insurance company as soon as possible by telephone<a href=\"tel:+33251580574\" target=\"_blank\" rel=\"noreferrer noopener\">(02 51 58 05 74<\/a>) or e-mail<a href=\"mailto:info@camping-jardins-atlantique.com\" target=\"_blank\" rel=\"noreferrer noopener\">(info@camping-jardins-atlantique.com)<\/a>.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-stay\" data-track=\"question-what-to-do-if-you-arrive-late\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What to do if you arrive late?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>In the event of unforeseen circumstances on the day of your arrival (delay, incident&#8230;), please let us know by telephone<a href=\"tel:+33251580574\" target=\"_blank\" rel=\"noreferrer noopener\">(02 51 58 05 74<\/a>) or e-mail<a href=\"mailto:info@camping-jardins-atlantique.com\" target=\"_blank\" rel=\"noreferrer noopener\">(info@camping-jardins-atlantique.com)<\/a>, so that we can organize your reception during opening hours.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-stay\" data-track=\"question-are-pets-allowed-on-the-campsite\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Are pets allowed on the campsite?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Animals (vaccinated and tattooed) are only admitted under the permanent supervision of their owner (1 per pitch). 1st category attack dogs (pit bull type) are strictly forbidden. <\/p>\n<p>Out of respect for other users and for the cleanliness of the site, let&#8217;s count on the civic-mindedness of every pet owner.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-stay\" data-track=\"question-can-i-choose-my-pitch-or-mobile-home\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can I choose my pitch or mobile home?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Yes, we will do our best to accommodate your preferences, subject to availability:<br \/>\n\u2714\ufe0f On our website, you will find a detailed map of the campsite,<br \/>\n\u2714\ufe0f All your criteria (proximity to services, shady location, orientation, etc.) will be taken into account.) will be taken into account,<br \/>\n\u2714\ufe0f The pitch or mobile home is allocated according to your comments,<br \/>\n\u2714\ufe0f It is possible to choose a specific number, and we will do our best to respect it, depending on booking dates and availability.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-stay\" data-track=\"question-do-i-have-to-pay-a-deposit-at-the-time-of-installation\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Do I have to pay a deposit at the time of installation?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>A security deposit will be required on arrival:<br \/>\n&#8211; 15 \u20ac for the barrier badge,<br \/>\n&#8211; 3 \u20ac for each compulsory wristband,<br \/>\n&#8211; 200 \u20ac for a rental.<\/p>\n<p>This can be paid by cheque or credit card, and will be returned to you once the equipment has been returned in good condition and\/or the site has been inspected.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-stay\" data-track=\"question-can-i-put-a-tent-next-to-the-mobile-home\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can I put a tent next to the mobile home?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>An additional tent on a mobile-home pitch is not permitted. We can offer you a pitch in the immediate vicinity of the mobile home (subject to availability) so that you can enjoy your loved ones while respecting everyone&#8217;s comfort and safety. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-stay\" data-track=\"question-can-a-minor-come-to-the-campsite-alone\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can a minor come to the campsite alone?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>In accordance with our internal regulations, minors must be accompanied by a responsible adult throughout their stay at <strong>our Saint-Jean-de-Monts campsite<\/strong>.<\/p>\n<p>We reserve the right to refuse admission to groups of minors unaccompanied by a legal guardian or an adult designated as responsible, in order to preserve a calm, family environment within the campsite and to enable everyone to enjoy the aquatic facilities, wellness areas, tree-lined areas and entertainment in complete safety&#8230;<\/p>\n<p>In the event of non-compliance with this rule, we reserve the right to cancel the reservation without notice or explanation. For any additional request or clarification, please send an e-mail to the campsite. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-stay\" data-track=\"question-what-are-the-arrival-and-departure-times\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What are the arrival and departure times?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Arrival and departure times vary according to the period of your stay (low, mid or high season). You can check them on our &#8221; <a href=\"https:\/\/www.camping-jardins-atlantique.com\/en\/services\/\" target=\"_blank\" rel=\"noopener\">Services<\/a> &#8221; page. <\/p>\n<p>On the booking confirmation, which specifies the times to suit your stay.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-stay\" data-track=\"question-can-we-bring-our-own-barbecue\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Can we bring our own barbecue?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>For everyone&#8217;s safety: as the campsite is located on the edge of the state pine forest, a fire-sensitive area, a fire prevention plan is in place, and we must all respect it:<br \/>\n&#8211; Only personal gas barbecues are authorized on pitches or mobile home terraces, taking the usual precautions.<br \/>\n&#8211; For those looking for a charcoal barbecue, communal barbecues are available on the campsite.<\/p>\n<p>This rule ensures the safety of your stay at our <strong>independent family campsite<\/strong>, while you enjoy a convivial moment of sharing around a family barbecue.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-stay\" data-track=\"question-do-you-offer-cleaning-packages\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Do you offer cleaning packages?  <\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Every holidaymaker tidies up and cleans his or her accommodation before departure, to ensure a pleasant stay for all and to maintain the cleanliness and comfort of mobile homes and pitches for future families.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-stay\" data-track=\"question-am-i-allowed-to-welcome-a-visitor-during-the-day\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Am I allowed to welcome a visitor during the day?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Yes, it&#8217;s possible to invite family and friends to stay with us during your stay.<\/p>\n<p>Please inform reception in advance, to ensure the safety and comfort of all.<br \/>\nImportant conditions:<br \/>\n&#8211; Daily visitors are not allowed access to the aquatic areas,<br \/>\n&#8211; Visitors must respect the campsite rules and regulations, and the calm, family atmosphere. They must leave the campsite before 10 p.m. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-home-rental\" data-track=\"question-do-you-have-pmr-person-with-reduced-mobility-accommodation\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Do you have PMR (Person with Reduced Mobility) accommodation?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Enjoy a <a href=\"https:\/\/reservation.secureholiday.net\/fr\/2443\/search\/product-view\/137904\" target=\"_blank\" rel=\"noopener\">mobile home fully adapted for people with reduced mobility (PRM)<\/a>: access ramp, wide doors, toilet &#8211; bathroom and kitchen adapted for wheelchair users, a spacious model with an extra-large central living room, ergonomic and close to all the campsite&#8217;s services.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-home-rental\" data-track=\"question-are-sheets-and-towels-provided\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Are sheets and towels provided?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>For your comfort, each bed is equipped with a blanket and a 58 \u00d7 58 cm pillow, and a hygienic protection kit (disposable undersheet and pillowcase) is given to you on arrival.<\/p>\n<p>You must bring your own bed linen, towels and household linen, so that you can enjoy a comfortable stay in our <strong>4-star family campsite in the heart of nature at Saint-Jean-de-Monts<\/strong>.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-home-rental\" data-track=\"question-is-it-possible-to-rent-a-baby-cot-or-high-chair\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is it possible to rent a baby cot or high chair?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>We do not provide cots, but some mobile homes have space for cots. We also offer the rental of baby highchairs for family stays. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-home-rental\" data-track=\"question-is-the-mobile-home-equipped-with-air-conditioning\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is the mobile home equipped with air conditioning?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Our <strong>mobile homes have no air conditioning<\/strong>. So you can enjoy the sea air of Saint-Jean-de-Monts and the campsite&#8217;s tree-lined setting, while staying in a sustainable, eco-responsible way. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-home-rental\" data-track=\"question-is-smoking-allowed-in-rental-properties\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is smoking allowed in rental properties?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>For reasons of comfort, safety and respect for other holidaymakers, <strong>rental accommodation is non-smoking<\/strong>.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-location\" data-track=\"question-what-are-the-maximum-dimensions-for-caravans-and-motorhomes\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What are the maximum dimensions for caravans and motorhomes?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Our <strong>family campsite<\/strong> in the forest offers spacious, tree-lined pitches, some of which are winding. Please let us know the length and width of your caravan or motorhome so that we can allocate a pitch to suit your equipment. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-location\" data-track=\"question-are-there-special-sites-for-motorhomes\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Are there special sites for motorhomes?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Motorhomes use the same pitches as caravans. To ensure accessibility and comfort, please let us know the length, width and height of your vehicle before you arrive. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"my-location\" data-track=\"question-what-do-i-need-to-bring-to-the-campsite-to-set-up-my-tent-caravan\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What do I need to bring to the campsite to set up my tent\/caravan?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Your personal belongings, a bit of good humour and&#8230; your swimsuit to enjoy the waterslides!<\/p>\n<p>For campers with tents or caravans, each pitch has a 6 A power supply. Make sure you have a cable reel at least 25 m long&#8230; otherwise you risk an impromptu candlelit evening!<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"access-to-swimming-pools\" data-track=\"question-is-the-pool-supervised\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is the pool supervised?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Our aquatic areas are unsupervised, and all children must be accompanied by a responsible adult.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"access-to-swimming-pools\" data-track=\"question-is-the-pool-heated\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is the pool heated?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>For your comfort and your family&#8217;s enjoyment, our aquatic areas are heated:<br \/>\n&#8211; Indoor pool: April 11 to September 20,<br \/>\n&#8211; Water slides and water games: May 14 to August 30, weekends and school vacations,<br \/>\n&#8211; Outdoor pool: July 4 to August 30.<\/p>\n<p>Enjoy fun and games all year round.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"access-to-swimming-pools\" data-track=\"question-are-there-any-activities-planned-at-the-pool\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Are there any activities planned at the pool?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Discover our aquatic areas: pools, Jacuzzi, waterslides and for the little ones: water games, paddling pool.<\/p>\n<p>In high season (July\/August), take part in our aquagym sessions, ideal for fun, relaxation and family get-togethers.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"access-to-swimming-pools\" data-track=\"question-do-you-have-waterslides\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Do you have waterslides?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Yes, we have waterslides. They are heated, as is the water garden, from May 14 to August 30, weekends and school vacations. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"access-to-swimming-pools\" data-track=\"question-what-style-of-swimsuit-is-allowed\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What style of swimsuit is allowed?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Authorized swimwear includes: briefs, boxer shorts, bikinis (2-piece swimsuits) and one-piece swimsuits.<\/p>\n<p>For the sake of hygiene and safety, the following are FORBIDDEN in pools and slides: long garments such as shorts \/ boxer shorts \/ jumpsuits \/ skirts \/ Bermuda shorts \/ full-coverage swimsuits, anti-UV tee-shirts, etc.<\/p>\n<p>Infants must wear diapers specially designed for swimming, to comply with hygiene standards.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"access-to-swimming-pools\" data-track=\"question-do-visitors-have-access-to-the-campsite-swimming-pool\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Do visitors have access to the campsite swimming pool?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>The aquatic areas and children&#8217;s workshop are reserved for holidaymakers. All visitors must report to reception and leave the campsite by 10:00 pm. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"entertainment-services\" data-track=\"question-do-you-have-a-kids-club\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Do you have a kids&#8217; club?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>In July and August, the campsite offers children aged 4 to 8 the chance to take part in a children&#8217;s workshop, subject to registration.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"entertainment-services\" data-track=\"question-do-i-have-to-pay-for-the-kids-club\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Do I have to pay for the kids&#8217; club?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>To make sure your children, aged 4 to 8, have an unforgettable vacation, our children&#8217;s workshops are free with registration. They enable youngsters to have fun, discover new things and make new friends in complete safety, during their <strong>camping<\/strong> holiday <strong>in Saint-Jean-de-Monts<\/strong>.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"entertainment-services\" data-track=\"question-are-there-any-shops-on-the-campsite\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Are there any shops on the campsite?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>For your convenience, our <strong>4-star campsite<\/strong> offers a grocery store, a bread and pastries depot every morning, as well as take-away and on-site catering.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"entertainment-services\" data-track=\"question-do-you-offer-any-entertainment-at-the-campsite\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Do you offer any entertainment at the campsite?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>To preserve the calm and conviviality that is the charm of our campsite, we don&#8217;t have an entertainment team.<\/p>\n<p>At the campsite, we encourage warm evenings with friends and family, with music, games, shows and themed meals to entertain young and old alike. Our cocktail bar is also a great place to socialize. <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"entertainment-services\" data-track=\"question-does-the-campsite-have-an-electric-hook-up-point\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Does the campsite have an electric hook-up point?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>No, our campsite does not offer charging stations for electric vehicles.<\/p>\n<p>\ud83d\udccc Important : The electrical outlets available on the pitches are not intended for recharging vehicles.<\/p>\n<p>To recharge your electric vehicle, we invite you to consult the map of nearby public charging stations, available on official websites or specialized apps: <a href=\"https:\/\/chargemap.com\/fr-fr\/cities\/saint-jean-de-monts-FR\" target=\"_blank\" rel=\"noopener\">Chargemap<\/a> or <a href=\"https:\/\/chargefinder.com\/fr\/saint-jean-de-monts\/borne-recharge\/8ex592\" target=\"_blank\" rel=\"noopener\">ChargeFinder<\/a>.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"entertainment-services\" data-track=\"question-is-there-a-launderette-on-the-campsite\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is there a launderette on the campsite?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Washing machines and tumble dryers are available at the campsite (tokens available at reception).<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"entertainment-services\" data-track=\"question-are-bicycles-available-for-hire-on-site\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Are bicycles available for hire on site?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Our Les Jardins de l&#8217;Atlantique campsite is partnered with Cycl&#8217;Hop and offers a <a href=\"https:\/\/www.cyclhop.fr\/\" target=\"_blank\" rel=\"noopener\">bike rental service<\/a> so you can discover the region at your leisure and make the most of your stay in the heart of nature, riding along the many cycle paths in the Vend\u00e9e.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"surroundings\" data-track=\"question-where-is-the-nearest-train-station\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Where is the nearest train station?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Saint-Jean-de-Monts can easily be reached from several railway stations:<\/p>\n<p>Challans SNCF train station<\/p>\n<p>About 20-25 minutes by bus or cab to Saint-Jean-de-Monts.<\/p>\n<p>Saint-Gilles-Croix-de-Vie SNCF station<\/p>\n<p>About 15-20 minutes by bus or cab to Saint-Jean-de-Monts<\/p>\n<p>Saint-Hilaire-Riez SNCF train station<\/p>\n<p>About 15-20 minutes by bus or cab<\/p>\n<p>Please note:<\/p>\n<p>A bus service runs from the Nantes SNCF train station to the Saint-Jean-de-Monts bus station, then from the Saint Jean de Monts bus station to Les Jardins de l&#8217;Atlantique campsite: city bus.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"surroundings\" data-track=\"question-how-far-is-the-campsite-from-the-nearest-shops\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How far is the campsite from the nearest shops?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>The campsite has an on-site grocery store, where you can buy bread and pastries.<\/p>\n<p><a href=\"https:\/\/www.camping-jardins-atlantique.com\/en\/services\/\" target=\"_blank\" rel=\"noopener\">Discover our full range of services<\/a>.<\/p>\n<p>The Saint-Jean-de-Monts supermarkets are around 4.8 km from the campsite, easily accessible by car, city bus or bike.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"surroundings\" data-track=\"question-is-there-a-shuttle-bus-in-front-of-the-campsite\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>Is there a shuttle bus in front of the campsite?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>A Saint Jean de Monts city bus stop is located in front of the campsite, providing easy access to the town center in season.<\/p>\n<p>The <a href=\"https:\/\/aleop.paysdelaloire.fr\/actualites\/5-destinations-coup-de-coeur-avec-aleop\" target=\"_blank\" rel=\"noopener\">regional Al\u00e9op bus service<\/a>, &#8220;La Littorale&#8221;, takes you to all the seaside destinations in northern Vend\u00e9e, the Saint-Gilles-Croix-de-Vie train station, the Saint-Jean-de-Monts bus station and the Port Fromentine ferry terminal at La Barre de Monts, where you can catch a boat to the Ile d&#8217;Yeu.<\/p>\n<p>The beach shuttle is a practical way of getting around without a car, especially in summer.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"more-info\" data-track=\"question-what-does-cancellation-insurance-cover\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>What does cancellation insurance cover?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p><a href=\"https:\/\/www.camping-jardins-atlantique.com\/wp-content\/uploads\/2026\/01\/Campez-couvert-2026.pdf\" target=\"_blank\" rel=\"noopener\">Cancellation insurance<\/a> terms and conditions are available online.<\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n\r\n                <div class=\"faq__item\" data-cat=\"more-info\" data-track=\"question-how-do-i-make-a-claim\">\r\n                    <div class=\"faq__item__question\">\r\n                        <p>How do I make a claim?<\/p>\n                    <\/div>\r\n\r\n                    <div class=\"faq__item__reponse\">\r\n                        <p>Your satisfaction is our priority. If you have a complaint, please come directly to reception. Every request is taken into account immediately and treated seriously, so that we can quickly find a suitable solution.  <\/p>\n                    <\/div>\r\n                <\/div>\r\n\r\n            \r\n    <\/section>\r\n\r\n","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions Welcome to the frequently asked questions section of the 4-star Les Jardins de l&#8217;Atlantique campsite in Saint-Jean-de-Monts! On this page you&#8217;ll find all the information you need to prepare your stay in the best possible conditions. If you haven&#8217;t found the answer to your question, don&#8217;t hesitate to contact us by e-mail: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.camping-jardins-atlantique.com\/en\/wp-json\/wp\/v2\/pages\/3152"}],"collection":[{"href":"https:\/\/www.camping-jardins-atlantique.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.camping-jardins-atlantique.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.camping-jardins-atlantique.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.camping-jardins-atlantique.com\/en\/wp-json\/wp\/v2\/comments?post=3152"}],"version-history":[{"count":3,"href":"https:\/\/www.camping-jardins-atlantique.com\/en\/wp-json\/wp\/v2\/pages\/3152\/revisions"}],"predecessor-version":[{"id":3155,"href":"https:\/\/www.camping-jardins-atlantique.com\/en\/wp-json\/wp\/v2\/pages\/3152\/revisions\/3155"}],"wp:attachment":[{"href":"https:\/\/www.camping-jardins-atlantique.com\/en\/wp-json\/wp\/v2\/media?parent=3152"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}